Hello, I sell personalized jewelry and I recently added a personalization text box in my product page. I used this https://help.shopify.com/en/themes/customization/products/features/get-customization-information-for... . I want to get this like synced with aliexpress so I do not have to complete each order manually. Please help, thanks.
Peter here from Shopify Support!
I hate to be the bearer of bad news, however, after doing some research, it would appear that this isn't yet possible. This may be something you can organize with the supplier directly, however, this setup would typically require that you're a high order merchant. Alternatively, you could preorder these products, and engrave them yourself when an order comes in. Either way, it would require doing this manually as there isn't currently a direct way to send that information over to the supplier.
If there's anything else I can help with please don't hesitate to reply back and I'll happily help out!
All the best,
You would have a few options in this case! One option would be to hire a Shopify Expert to code a text field into your product pages to allow for this feature. Alternatively, you could look into using apps like Infinite Options as this would add the text box as a variant. The great thing about this specific app is that it's free so would be a better alternative to having someone code it in.
Hope that helps!
I am on a trial with shopify and want to launch my store, but personalised items are important to the success of my store.
Is it still the case that no apps exist that will pass personalised details to Ali Express? Can details be entered into the shipping information and that be sent to the supplier?