Sorry you are facing this issue, it would be my pleasure to help you.
Welcome to the Shopify community!
Thanks for your good question.
Please share your site URL,
I will check out the issue and provide you a solution here.
thanks bt your store is password protect
yes I have check it cab be done some customization code
It can be done by doing some code customization. please send me a personal message and we can discuss what you'd like