Thank you for your question.
- your store URL;
- page URL with the issue you mention;
- storefront password (if your store has one).
I'll help you to the best of my ability.
Welcome to the Shopify Community!
This is Jay from Oakleaf Infoway.
I'd be happy to assist you with the same.
Please add me over skype for instant communication.
Email ID& Skype ID: firstname.lastname@example.org