How do i remove CAPTCHA from e-mail sign up form?

Shopify Partner
15 0 0

are you work locally?

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Tourist
10 1 4
  1. From your Shopify admin, go to Online Store> Preferences.
  2. Under Checkout Protection, uncheck Enable Google reCaptcha.
  3. Click Save.
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Explorer
86 2 9

Hi,

I do exactly like your guide. Uncheck the box on Preferences from Shopify Admin.

It still shows CAPTCHA to my clients when they try to sign up for the e-mail newsletter.

What should I try next?

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New Member
2 0 0

The newsletter form is really disappointing. Once you put your email address in the box, you find yourself at the bottom of the page, with no notice or advice, to discover that you should scroll ABOVE the form itself to find the Captcha and the Submit Button, this is crazy, see video below:

 

Please it needs to be fixed urgently, thank you!

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Tourist
14 0 1

@TomBolini1 did you find a solution for this? We have the same issue. 

Cheers

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New Member
2 0 0

No way, and this is really disappointing

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Tourist
14 0 1

@TomBolini1 seriously?

This is very disheartening to hear.

Did anyone have a look at it for you?

Have you tried another app for handling the newsletter signup?

Cheers

 

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