How to disable pop up

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New Member
8 0 0

Hi I need to disable the subscriber pop up on my site. Do I just delete the popup liquid, or can I add text just to disable if we choose to enable in the future?

Thanks,
Annette

This is what I have:

<div style="display:none">
  <div id="subscribe_popup">
    {% if settings.email_popup_image %}<p><img src="{{ 'popup-image.jpg' | asset_url }}"></p>{% endif %}
    <h3>{{ 'layout.homepage.mailing_list_join' | t }}</h3>
    <p>{{ 'layout.homepage.mailing_list_text' | t }}</p>    <!-- BEGIN #subs-container -->
    <div id="subs-container" class="clearfix">
      <div id="mc_embed_signup">
        <form action="{{ settings.mailchimp }}" method="post" id="mc-embedded-subscribe-form" name="mc-embedded-subscribe-form" class="validate" target="_blank">
          <input value="" name="EMAIL" class="email" id="mce-EMAIL" placeholder="{{ 'general.newsletter_form.newsletter_email' | t }}" required="" type="email">
          <input value="{{ 'general.newsletter_form.submit' | t }}" name="subscribe" id="mc-embedded-subscribe" class="button" type="submit">
        </form>
      </div>  
    </div>
    <div class="clear"></div>
    <div class="fb-like" data-href="{{ shop.url }}" data-layout="button_count" data-action="like" data-show-faces="true" data-share="false"></div>
  </div>
</div>

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Shopify Staff
Shopify Staff
635 16 205

Hi Annette!

Liam here from Shopify - thank you for your question :)

Great to see you are looking to optimise your homepage to work exactly how you would like, so let's see how we can disable this pop-up. I've taken a look at your store and it seems that you can disable the pop-up from the Customise Theme section. When you are on the Customise Theme Editor, on the right you will want to select Social Media and Email Sign Up. There will be an option here for Enable Join Mailing List Popup where you can untick a box- once this is unticked the pop-up should not appear :)

 

Hope this helps Annette, if you have any other questions, just let me know!

Cheers,
Liam

Partner Education

support@shopify.com

Liam Griffin
Shopify | Developer Community Manager
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New Member
8 0 0

Hi Liam, thank you so much :) 

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New Member
2 0 0

Hi Liam Griffin! Following is the site, on which I'm working: shopvida.com.

Try to follow your answer to disable the popup on home page. But it turns out that the theme which we are using had different setting/configruation.

Can you guide/help, how I can disable the popup on home page.

I will appreciate!

Thanks,

Dawood,

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Shopify Staff
Shopify Staff
635 16 205

Hi there Dawood :)

Just to confirm, is the pop up you would like to disable, this one:

If so, I believe this is an app- can you see any installed apps which might be generating this?

If not, could you post a screenshot of the pop up you would like to disable?

Hope this helps :) 

Liam

Liam Griffin
Shopify | Developer Community Manager
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New Member
2 0 0

Thanks, Liam! for a quick reply. Yes, you got it right.

Actually removing will be my second priority, first I will try to figure it out to change its behavior ( if I can), instead of appearing right away, because its current behavior causing our site issue with the google bot, when google bot or crawler try to read our home page, it sees our whole page cover with this popup.

And secondly our site is not caching by google at all, if any help in this regard, will be appreciated.

Thanks,

Dawood.

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New Member
5 0 0

Hi Liam Griffin!

Adding on to this thread, can you help me with my popup too? i have no idea how to remove the popup at the top-center of my page

This is the link: https://pooch-and-smooch.com/ 

I do not think it's a app that i download that caused it. Do help me out! Your help is much appreciated!

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New Member
2 0 0

Hey,

I sort of have a similar problem, I have two pop up windows on my store. I would like to disable the one that slides from the left corner but I don't seem to know the app that installed it. How can I remove it please.

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Tourist
3 0 1

I have a popup that keeps popping up only when I go to my website on a mobile device but not on a desktop! Please help!

www.essentialsoutherncharm.com is my website. I thought it was a popup I set up on SlickText app and I deleted the form. I even tried to "sign up" using the popup to see where my email and phone number showed up and could not find it on the SlickText app, MailChimp (which I don't use) or in Shopify. 

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Tourist
3 0 1

This helped me. It works!!!

 

Add the following code to your assets/timber.scss.liquid file at the very bottom.

.popup.jsengo_popup {display:none!important}

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