How to get 1hr help with theme

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Hi, I would like to use my 1 hr help session to help with changes to my narrative shopify theme. Would you be able to email me back at the email that i signed up with? Thanks!

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Community Moderator
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No problem @kaolin. I have sent you an email about this now. 

Nick | Community Moderator @ Shopify
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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Community Moderator
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This is an accepted solution.

I am closing this thread now. 

The best process for this is, for anyone who comes across this thread now is to reach out to our support team directly via live chat or email by following the steps in the link here

It is best to come prepared with verification details (store email, physical address, last 4 digits of the CC on file). The 1 hour free design time does not support everything and must be on a store that has a free Shopify theme as well as being on a paid plan

I have marked this message as the solution to make it easier for someone else to find if they come across it. 

Nick | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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