This is Rae from Shopify. I'm stepping in for Jason, and will be looking after this thread moving forward. I'm glad to jump in and offer some additional assistance with your question.
Can you please tell me a bit more about the pre-order template you're using? Did you code this template into your theme, or are you using an app to add this feature? Also, which theme are you currently using?
Please feel free to share a screenshot of how the pre-order template appears on your site, and I can certainly take a closer look into this question.
I look forward to hearing back from you!