I bought a Shopify Theme in 2017, can I get a new one from the developers?

Leo10-
Tourist
3 0 2

I bought a Shopify Theme in 2017 but I have a new computer and don't have the theme on this computer. I have proof I owned the theme and proof I used it. Is there anyway for me to get it back? I contacted the developers but haven't received a response and shopify live support is currently down,

 

KetanKumar
Shopify Partner
14248 1657 5131

@Leo10- 

Sorry for facing this issue, it's my pleasure to help us.

Welcome to the Shopify community!
and Thanks for your Good question.

Please share your site URL,
So I will check and provide a solution here.

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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Leo10-
Tourist
3 0 2

Store isn't currently up but I had emails I had the theme. Developers still havent responded

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KetanKumar
Shopify Partner
14248 1657 5131

@Leo10- 

oh, so sorry how can i help you?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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Leo10-
Tourist
3 0 2

I'd need to talk to live support or somehow be able to talk to shopify or even the developers

KetanKumar
Shopify Partner
14248 1657 5131

@Leo10- 

if you have any queries and issues please feel free to contact me here.
Email: bamaniyaketan.sky@gmail.com
Skype: bamaniya.sky

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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