I can not upload the design on Shopify. Does anyone have this problem before?

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New Member
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Shopify Expert
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Hi @dunganh154 

Which theme you are uploading in shopify store? 

have you purchased from theme store?  

Want to modify or custom changes on store hire me.
If helpful then please Like and Accept Solution.
Email: jasoliyabrijesh123@gmail.com
Skype: jasoliya.brijesh
Want to get Free review and advice for sale on store ?? just text me here
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Shopify Staff
Shopify Staff
321 45 54

Hi, @dunganh154,

Hank here from Shopify.

Are you trying to upload a theme? Or is it in relation to an app that you are receiving the message?

 

If it is relating to a theme, where did you purchase the theme? Also is the same issue happening for you when using incognito mode?

 

If you can tell me a bit more information, I can take a closer look at this for you.

 

All the best, Hank

Hank | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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