IGST Taxes are not being included in the total calculation

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New Member
3 1 0

Hi everyone,

 

We are helping a client build an ecommerce store on Shopify.

The client is based in India hence GST taxes are applicable.

 

What is confusing me is that in the email notification, IGST is not getting added.

Here's an email that we saw during our testing:

Screenshot 2019-12-20 at 4.42.39 PM.png

 

We are using the default template. Here's the liquid code from "Order confirmation" for total price

<tr class="subtotal-line">
  <td class="subtotal-line__title">
    <p>
      <span>Total</span>
    </p>
  </td>
  <td class="subtotal-line__value">
    <strong>{{ total_price | money_with_currency }}</strong>
  </td>
</tr>

What can be the issue here?

Any help would be much appreciated!

 

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Success.

New Member
3 1 0

Okay, I found the problem. It has nothing to do with the email template.

There is a setting in Settings > Taxes which assumes all prices are inclusive of any tax calculations:

Screenshot 2019-12-20 at 5.14.53 PM.png

 

Once I disabled it, it worked as expected. 

Hopefully, this will help someone in future 🙂

 

Cheers!

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