Icons turned into square

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Tourist
12 0 1

Hello everyone, I am using wokiee theme and sudden all the icons including arrows, reviews stars, every icon, dots ..... All turned into square shape except 2 things, compare icon and wishlist icons,
I have tried everything, I used different devices .different network, I upload the theme again, I removed the app ..... It doesn't work.
Anyone may help ;)Screen Shot 2020-05-15 at 12.34.44 PM.pngScreen Shot 2020-05-15 at 12.31.49 PM.pngScreen Shot 2020-05-15 at 12.32.21 PM.pngScreen Shot 2020-05-15 at 12.32.47 PM.png

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Shopify Partner
3235 710 860

hey

 

please share your shop url and password.

 

Thanks!

If helpful then please Like and Accept Solution.
Do you need custom changes on store ? Hire me.
Feel free to Contact me on dmw.webartisan@gmail.com
Follow us on Instagram @dmw.webartisan
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Tourist
12 0 1
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Shopify Partner
3235 710 860

which device you use for checking web site ?
i have checking web site in google chrome and he is running perfect all

If helpful then please Like and Accept Solution.
Do you need custom changes on store ? Hire me.
Feel free to Contact me on dmw.webartisan@gmail.com
Follow us on Instagram @dmw.webartisan
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Tourist
12 0 1

I used Macbook, Surface, iPhone, Android,

I used the following browser Safari, Chrome

and also I used different network

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Tourist
12 0 1

this is a video link that shows the 2 issue 

the icon issue and the CAPTCHA issue

https://youtu.be/tSODAuq1jps

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Shopify Partner
3235 710 860

Hey there,

 

I don't have that case in my computer. I think will have to check with different devices like you said. I will check

and get back to you.

 

Thanks!

If helpful then please Like and Accept Solution.
Do you need custom changes on store ? Hire me.
Feel free to Contact me on dmw.webartisan@gmail.com
Follow us on Instagram @dmw.webartisan
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Tourist
12 0 1

extra information when I open another website like amazon Aliexpress it works just fine. 

there is one thing, when I open my website through online store theme customize I can see all the icons normal 

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Tourist
12 0 1

thanks

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Shopify Partner
3235 710 860

Also try to contact your theme support ( if you bought this theme ) and tell them you have this issue because it seems theme related issue. So they will check I think till then will check and get back to you if will get any solution.

 

Thanks!

If helpful then please Like and Accept Solution.
Do you need custom changes on store ? Hire me.
Feel free to Contact me on dmw.webartisan@gmail.com
Follow us on Instagram @dmw.webartisan