Good evening - I am a new Shopify customer who is presently building a website using the FLOW theme. Although my team is nearing the completion of this project, having created just snout everything we need, the images that we are uploading are of very poor quality when outputted by the Shopify platform. All of our images are high resolution, bit they’re turned into low resolution images that appear blurry when we give our site a visit.
Even stranger, when visiting the purchasing page of one of our products, the high resolution image will appear after a couple of minutes or after we alternate between the various shots of each shirt (i.e. top down, closeup, etc.) And to top that, the high resolution image will be present for that particular shot when returning to the main page, though the rest of the shirts will remain blurry.
Each time we visit a product’s purchasing page, its image quality will revert to the high resolution after returning to the product page. If anyone has a solution, it would be greatly appreciated!
We can’t launch this site as long as this problem persists and may have to cancel our subscription.