Nick here from Shopify.
@oscprofessional is correct in saying you more than likely have the wrong link placed in the social media section linking to your Instagram. To change this, you need to take the following steps:
Store Admin > Online Store > Themes > Customize > Theme Settings > Social
All the best, Nick
Instagram Questions is an element presented in July 2018. It enables clients to respond to addresses presented by their supporters. This is somewhat suggestive of the disputable Ask.FM, despite the fact that responses to questions are not unknown! In the event that you send an inquiry to somebody you tail they can present that question on their story and compose a reaction however it won't label you as the individual who posed the inquiry. It is a prominent component with influencers. https://instamods.net