Language app code problem

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New Member
4 0 0

Hello i have a problem. i installed a few language apps, tried them out, and deleted them.
But now my shop is a little bit messed up. Can you fix this problem please? I don't know any code. 

Problem.PNG

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New Member
4 0 0

i installed, the apps gtranslate and weglot again. now i see this:
How do i delete everything? if i delete the app i still see it.. 

problem1.PNG

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Shopify Staff
Shopify Staff
137 20 33

Hey @!

 

Cal here from Shopify, thanks for reaching out to us. You will have to refer back to the app developer for assistance in removing the code that was embedded in your theme file when you installed their app. You can find the app developer's support contact information on their App Store page. 

Cal | Social Care @ Shopify
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Shopify Partner
13 0 4

Hey @Comfyh,

 

Eugene from the Weglot team here.

 

You can follow this guide to completely remove the Weglot language switcher from your store: https://support.weglot.com/article/127-shopify-troubleshooting-deleted-weglot-app-but-weglot-button-...

 

If you have any questions about Weglot, please reach us at support@weglot.com

 

Best regards,

Eugene

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