Logo doesn't show on checkout at all!

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New Member
9 0 0

Hi All,

 

I have been searching the web for various solutions but can't find any. I want to decrease the bounce rate of my checkout page and found out that my logo doesn't show on the checkout page. If you take a look at the enclosed prt screen you will see what I mean.

 

I have tried big logo's, small logo's, .png .gif .jpeg. None resolve the issue. Even a banner with the logo in place, but this gives a pixelated result. Not so fancy.

 

Does anyone have a soluton for this?

 

Thanks in advance!checkout prt screen logo fault.png

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Shopify Expert
665 170 201
Hi, @Aaandacht ,
This is Evita from On The Map.
 
Can you share your store URL?
 
Best,
Evita
 
On The Map Marketing | Developing custom Shopify Sites & Apps is our thing

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New Member
9 0 0

Dear Evita,

 

Ofcourse.

 

https://www.aaandacht.nl

 

Best regards,

 

Javen

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New Member
9 0 0

@OTM 

 

Did you have the time to look at my problem?

 

Thank you in advance!

 

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Shopify Expert
9812 92 1576

Have you tried adding a custom logo into the checkout settings as a possible quick fix? 

https://help.shopify.com/en/manual/checkout-settings/checkout-style#add-a-logo-to-the-checkout-page

★ Winning Partner of the Build a Business competition. ★ http://freakdesign.com.au
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New Member
9 0 0

@Jason Yes, I have tried different files and different sizes. I don't get why it doesn't work, I think there is something wrong in my coding but I can't find it. (I am a novice when it comes to coding)

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New Member
9 0 0

Is there anyone who can help me? This problem is still not solved.

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