Main Menu on Site Disappeared Off Desktop + Mobile (Powered by Mega Menu)

New Member
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Hi all!

I'm reaching out because today the main menu on my Shopify site disappeared off of desktop and mobile sometime in the last several hours. We use Mega Menu for our main menu.

I checked the Mega Menu app first and my menu and noticed that my menu items and dropdowns are still appearing as normal. 

I then went into our Shopify theme, clicked into the "Header" section and our main menu (Mega Menu APP) is still selected and it's showing that the menu bar is "live," but when I go to our website on my laptop or phone it has disappeared! 

Is this a glitch/bug? Or is there a fix I don't know about? We had someone build the site for us so I'm a little nervous to start playing around with things!

Thank you!




Here's what I see when I go into our Shopify theme (how the menu should appear):

Screen Shot 2020-09-10 at 3.31.42 PM.png

Here's a link to our live site:


1 Like
Shopify Partner
7675 1056 2669

Hello, @laurenhaden 

Welcome to the Shopify community!
and Thanks for your Good question.

please check your theme setting your theme to allow to mega menu just set up



If helpful then please Like and Accept Solution.
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