Manually sorting in collection

Tourist
18 0 2

Sorting products manually not working in some collections?

 

These collections show correct in Shopify admin - but not when seen in browsers. I have tried look the collection from different computers but they all show wrong sorting according to the manually sorting sett in Shopify admin?

 

Thanks

Terje 

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Shopify Staff
Shopify Staff
724 68 144

Hey there, @terjeG 

 

Bo here from Shopify Support. 

 

Could you please share a link to the collection in question so that we can check it out and help determine what this issue is? In my experience, when the way something is set up in the admin is not reflected on the storefront, it is often the theme that is at fault. Are you able to replicate this issue when previewing another theme on your store? 

 

I look forward to hearing from you,

Bo

 

Bo | Social Care @ Shopify
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Tourist
18 0 2

Hi - did you get my links?

I replyed to the community email or you need them here?

 

 
 
 
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Tourist
18 0 2

I like to get this problem fixed if anyone can help.

 

The problem of manual sorting not working in collection is same in different themes?

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Shopify Staff
Shopify Staff
724 68 144

Hey there, @terjeG 

 

I will need you to share a link in this thread for me to be able to see this collection of yours. 

 

Thank you,

Bo

Bo | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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