Mobile check out not working. Stuck on spinning white and blue circle.

crashmph
Tourist
4 0 4

When a customer checks out on desktop browser there are no issues, but on mobile it does not work. Have tried multiple browsers on mobile with the same result.

Safari, Chrome, and Brave all fail with the same spinning wheel shown below.

Website is www.stadiumpenblanks.com

IMG_D6492CE3A140-1.jpeg

KetanKumar
Shopify Partner
14197 1652 5106

@crashmph 

Sorry for facing this issue, it's my pleasure to help us.

Welcome to the Shopify community!
and Thanks for your Good question.

sorry i have check this but i can't see any issue 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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crashmph
Tourist
4 0 4

I have figured out that the issue exists when a customer clicks on the check out button on the cart page.  

KetanKumar
Shopify Partner
14197 1652 5106

@crashmph 

Great, thanks for update.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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ImpactAmmo
New Member
2 0 1

Hello,

We rare having this issue right now too, however it is affecting mobile, and web browser. Any ideas for fix? Planning a scheduled product launch tomorrow, and can't have this happening.

KetanKumar
Shopify Partner
14197 1652 5106

@ImpactAmmo 

Sorry for facing this issue, it's my pleasure to help us.

Welcome to the Shopify community!
and Thanks for your Good question.

Please share your site URL,
So I will check and provide a solution here.

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
ImpactAmmo
New Member
2 0 1

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