My store is not live

New Member
1 0 1

I have my store up and running but its not online when i click the url and go

Shopify Partner
20430 2113 7676


yes you can publish theme and remove password that go to live 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on regarding any help
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Shopify Staff
Shopify Staff
936 106 164

Hi @maziyazuhair,

Hyde here from Shopify.

For your store to be available there are a number of factors that need to be in place:

1. Are you on a paid plan with Shopify? You can double-check that by going to Store Admin > Settings > Plan. If not you will have to pick a plan before you can make your store live. 

2. As @KetanKumar mentioned, you need to make sure you remove the password protection so that your store is visible to visitors.

3. If you're using a third-party domain, make sure you've connected it properly as per our guide.

Could you let me know what the error message is that you're seeing? And could you confirm that everything listed above has been done and is set up correctly, please?

I look forward to hearing from you!

All the best, Hyde.

Hyde | Social Care @ Shopify 
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