Narrative Theme Slideshow Bug on mobile

Highlighted
Tourist
3 0 2

I’m building a new store with Narrative (using the Shopify app on an iPad pro).  I’ve got the slideshow set up to show 5 images of products/reviews.  The slide titles at the bottom of the slideshow are buggy.  Instead of a smooth motion they shake erratically.  How can I fix this?  

1 Like
Highlighted
Shopify Partner
6092 893 2057

Hello, @NLennick 
Welcome to the Shopify community!
Please share your site URL,
So I will check and provide a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
0 Likes
Highlighted
Tourist
3 0 2

Here is a link to the store I’m building:

https://qxe5vdrgaozqfpvq-42421616798.shopifypreview.com/

1 Like
Highlighted
Tourist
4 0 1

I also created a thread about this earlier today experiencing the same issues using iPhone 8 Plus. Video can be seen here: https://youtu.be/H35DUPygGCw

1 Like
Highlighted
Shopify Partner
6092 893 2057

@DTS1 

Thanks for post

i have checked your video 

your issue is on scroll sticky header animation if you can disable stick option on theme setting and check again. 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
0 Likes
Highlighted
Shopify Partner
6092 893 2057

@NLennick 

Thanks for url sorry but i can't see any slide show

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
0 Likes
Highlighted
Tourist
3 0 2

Sorry, I just removed it and replaced with an embedded video instead.  I tried troubleshooting on multiple devices, changing settings/pictures and it didn’t make a difference.  The issue is somewhere in the shopify’s code.  

0 Likes
Highlighted
Shopify Partner
6092 893 2057

@NLennick 

can you please add again so i will check.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
0 Likes
Highlighted
Tourist
4 0 1

If you disable "Enable transparent header on the home page" function in order to have your header a solid block - it introduces a skip / jump / resizing issue on mobile devices when scrolling down / up. This only occurs on the homepage.

 

Enabling it to be transparent is not a great solution at all - is there any way to fix this?

0 Likes
Highlighted
Shopify Partner
6092 893 2057

@NLennick 

Thanks for clear about this 

yes i can see header jump issue 

it's was create on scroll stick code so it can be done some customization 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
0 Likes