Narrative Theme with slideshow video

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New Member
2 0 1

Hi

 

I am using the video slide in the slideshow section for my home page. The video auto-plays on the desktop view and it does not play on the mobile view, it's only a black slide. Any ideas how to fix this? 

 

Thanks

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Shopify Partner
9422 1187 3301

Hello, @okr  Thanks for the post.
Please share your site URL,
So I will check and provide a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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New Member
2 0 1

I have a password page setup at the moment.

 

https://krimer-official.myshopify.com/

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Shopify Partner
9422 1187 3301

Hello, @okr  Thanks for Site URL, can you please share the password in a personal message so I will check properly.
Thanks  

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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New Member
1 0 1

Hi, same problem here.
With Narrative’s Video Slideshow it loses a lot of quality on desktop, on mobile devices the video doesn’t even start. 

 

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Shopify Partner
9422 1187 3301

Hello, @Fabiolore 

Welcome to the Shopify community!
and Thanks for your Good question.

Please share your site URL,
So I will check and provide a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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