Page header under the logo header on the mobile version (Brooklin)

HI guys. 

So I have a question here because I about to destroy the machine.

On the left mobile version                                      On the right desktop version                

ah.png

 

Both images are at the top of the page but on mobile I'm missing the "Welcome Luis"

 

Any idea where I can fix this, so all is shown on the mobile.

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KetanKumar
Shopify Partner
13991 1634 5025

@WebChocolatier 

Sorry for facing this issue, it's my pleasure to help us.

Welcome to the Shopify community!
and Thanks for your Good question.

Please share your site URL,
So I will check and provide a solution here.

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing

sorry but since this doesn't look like an uncommon situation I forgot the link to it.

 

Newforestchocolatecompany.co.uk

 

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KetanKumar
Shopify Partner
13991 1634 5025

@WebChocolatier 

sorry for that what do you mean do you need help or not?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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my bad, I just read it again.

 

Yes please.

 

What I meant was, this looks like a common problem.

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KetanKumar
Shopify Partner
13991 1634 5025

@WebChocolatier 

thanks for confirm

how can i check this issue?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing

that exactly the problem. I also have no idea why this is happening.

like I said on the first post. The header of the page ( product / contact us / costumer account / ... ) is showing under the header of the website ( menu ) when on mobile version.

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KetanKumar
Shopify Partner
13991 1634 5025

@WebChocolatier 

this is issue show if user login or doesn't login?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing

it happens on both situations

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So.... just found a solution, sadly doesn't explain why it happens but works

After a few more hours found the padding for the top on the main content, changed from 30 to 130 and it works. don't know if this is a pre-set from the Theme but it was there.

 

@KetanKumar Thanks for the time you took to try to help, is much appreciated.