Prestige Theme Help

[Multibrands]

Hello everyone, hopefully someone can help. How do I set the mobile image to activate on tablet devices, the image I have used for the mobile device is fine when viewing on phones but when on a tablet device the image used is desktop version as this is creating design issues.

Many thanks

John

[Danishecom]

@Multibrands it depends on your picture make change use 2 pictures 1 for mobile and 1 for desktop go ahead and check out in the customization template section. in cause your problem not solved connect with me to help you out. thank you

[KetanKumar]

@Multibrands 

Sorry for facing this issue, it's my pleasure to help us.

Welcome to the Shopify community!
and Thanks for your Good question.

Please share your site URL,
So I will check and provide a solution here.

[Multibrands]

Hey, thank you so much.

my site url is the-botanical-factory.myshopify.com

I was hoping that the secondary mobile image will show  or activate in tablet portrait mode.

Many thanks

[Multibrands]

Morning, any luck regarding this issue?

[Danishecom]

@Multibrands your store is password protected can you give me access to solve this issue?

[Multibrands]

crudah

Thank you

[Multibrands]

No luck, thanks for trying