Problem customer adress not complete filled-in at checkout

timvandevelde
Tourist
3 0 2

We run into the same problems as mentioned above, replying to support the case. 

RobinR1
New Member
1 0 0

Is there any update on this? We are facing the same issue. 

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GabyB
New Member
2 0 0

Hi Roderick,

I am running into the same problem. How did you do your quick fix by adding "voeg een huisnummer toe als je er een hebt"? 

Thank you in advance.

Kind regards,

Gaby Baas

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rfgdeleeuw
New Member
6 0 0

Hi Gaby,

 

How are you?

 

2 steps:

1. Under settings>checkout switch on 'Enable address autocompletion'

2. Under sales channels>online store>themes>actions>edit languages>checkout & system look for 'Civic number warning' and fill out the message you want to display.

 

Hope this helps in the mean time! 

 

Best,

Roderick de Leeuw

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GabyB
New Member
2 0 0

Hi Roderick,

Thank you for your reply! 
It worked! hope they find a long-term solution soon.

Kind Regards,

Gaby

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ogessel
New Member
2 0 0

Another easy solution could be to check for any number in the field. 99,9 % of street names don't include numbers, so this should work almost alwasy. Olaf

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rfgdeleeuw
New Member
6 0 0

Hi Olaf,

 

How did you do this? Do you run a script in your checkout to do this?

If I use the (Google) autocomplete, the address looks great for Shopify, even though the house number is often forgotten by the consumer.

 

Best,

Roderick

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ogessel
New Member
2 0 0

Hi Roderick,

I didn't mean that I solved it this way... I just meant that this could be an easy solution for Shopify to make.

That's because I saw your comment on this Civic warning later than my post

But now I've implemented your work-around, so at least they will get a warning now when no number is in the field. See: http://prntscr.com/11qtl0r

Greets,
Olaf

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rfgdeleeuw
New Member
6 0 0

Clear!

Fingers crossed that Shopify will fix this issue for (mostly non-US) customers who end with their house number after the street name (hence selecting the incomplete address in Google's suggestion).

Hope this helps remove at least some of the incomplete addresses.

Take care!

 

Best,

Roderick de Leeuw

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