Product Description no line breaks

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New Member
2 0 1

The product description doesn't allow line breaks. Looking to add a small paragraph underneath product info, but it all becomes one paragraph. Have tried to add <br/> in the html editor, but no joy.

 

Any tips to fix?

 

Using the Ella theme from Themeforest, pulling my grey hair out.

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Shopify Partner
48 4 10

Hi pbuck,

 

As far as I am aware this issue would be coming from the theme, but I'm not familiar with the theme's code.

I'd be happy to have a look at it for you if you like, but I would have to request access to your store so that I can view the theme files.

 

Let me know if you would like me to and if you do I will just need to grab your store URL (you can send it privately to me if you like).

 

Josh.

Joshua Sarros - Freelance Web Developer from Melbourne, Australia
joshuasarros@gmail.com
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Shopify Partner
653 133 152

Hello pbuck,

This is really strange issue, as per your description it sounds like that theme code use filter to ignore <br> tag.
Please share your store url or if you want you can shoot me a direct email and I'll check it for you.

Thanks

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My Email: guleriathakur43@gmail.com
Skype: navrocks1
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New Member
2 0 1
1 Like
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Shopify Partner
48 4 10

Thanks for that! I have requested access to your store. As soon as I have access I'll have a look and hopefully help fix up your issue :)

Joshua Sarros - Freelance Web Developer from Melbourne, Australia
joshuasarros@gmail.com
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