Product Images keeps opening in the whole page

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New Member
4 0 0

Hi,

I have applied Supply theme in my Shopify store & product images keep opening on the whole page without that zoom function. I don't want the images to be opening on the whole page. previously it was okay but now this problem occurs. help me out please

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Shopify Staff
Shopify Staff
1062 100 242

Hey there, @Ibbeyz 

 

Bo here from Shopify Support! 

 

That sounds like it could be an issue with the coding of your theme. This of course totally depends on the theme that you are using. Has this always been how the product images have functioned or has it only occurred recently? Have you installed any new apps or edited the code in any way recently?

 

If it is a Shopify Supported theme I would be more than happy to look into it for you, so please do get back to me with a link to your store and the name of the theme in question. If it is not a Shopify Supported theme, not to worry, take a look at our guide on getting support for your third party theme here.

 

I look forward to hearing from you,

Bo

Bo | Social Care @ Shopify
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Shopify Expert
85 14 20

hi

Please share your store with us . 

Its need to develop from back-end .

Thanks 

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New Member
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@Silverclouding wrote:

hi

Please share your store with us . 

Its need to develop from back-end .

Thanks 



https://shopping-posh.myshopify.com/

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Shopify Expert
85 14 20

hi,

We can't see any product image which is show in full page .

Please explain the problem which you facing in the website.

 

1.png

 

Thanks :)

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New Member
4 0 0

When you click the image thumbnails, instead of zooming in, the photo opens on the same page. that's


@Silverclouding wrote:

hi,

We can't see any product image which is show in full page .

Please explain the problem which you facing in the website.

 

1.png

 

Thanks :)



the problem.

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Shopify Expert
85 14 20

hi @Ibbeyz 

 

Thanks for response.

 

We see from inspector their thumb images have <a> tag and "href" is image link . 

it have some development work from back-end and in js file.

We assume that when you click thumb image it populate instead of main product image . 

like what featured have in original theme .

link : https://themes.shopify.com/themes/supply/styles/blue/preview

 

1.png

 

Thank you.

@Silverclouding 

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