Product Page Image randomly resizes

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New Member
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Hi,
The main image on the product pages of my website loads normally at first, and then suddenly resizes to a very small image. Sometimes it leaves a giant gap between that image and the additional thumbnails below, and other times the additional thumbnails move up. This is happening even for products that are 1000x1000 so I don't think the issue has to do with my uploaded image size.

URL: https://truevino.in

Please help!


Screenshot 2019-09-18 at 10.35.12 PM.png

 

Screenshot 2019-09-18 at 10.35.53 PM.png

 

Screenshot 2019-09-18 at 10.36.42 PM.png

 

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Hi @Oliner,

 

Hope you are doing well!

I checked the issue and it is because of the whitespace that is included in your image already. Even if we add CSS to remove the whitespace, the image will look squashed so it would be better if you resize your product images and remove whitespace from images. 

 

Hope it helps!

Thanks & Regards
Perennial Solution

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New Member
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Ok. Let me check that. It used to work fine with these same images earlier. If you click on the main image, it shows “no image” rather than the image - I thought the issue could be related to that.
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New Member
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@Perennial that didn't work. see this URL: no whitespace around image but it's still having that issue: https://truevino.in/collections/glacier-rocks-ice-trays/products/2951

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