Product Photo's Are Not Showing On Desktop or Mobile

Solved
Kpaul
Tourist
9 0 5

This problem is only happening on the homepage of my website. Demo products are showing instead of the products that are linked to each section. Shopify support can't seem to figure this out. Does anyone have a solution for this? I had to hide each section of my homepage so customers aren't confused. Also, the demo products are also showing on the backup themes that I have stored on Shopify. Please help! 

KetanKumar
Shopify Partner
20503 2120 7732

@Kpaul 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Kpaul
Tourist
9 0 5
www,HookedOnBundles.net

I had to hide the sections that were showing the demo products because I'm
in the middle of a campaign, I replaced them with three collection links
that will direct my website traffic.

Thank you for your help!
KetanKumar
Shopify Partner
20503 2120 7732

@Kpaul 

thanks for details can you please share issue images

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Kpaul
Tourist
9 0 5

Theses are the images of the demo productsScreenshot_1.png

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Kpaul
Tourist
9 0 5

These are the demo products showing on the homepage instead of my products. 

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KetanKumar
Shopify Partner
20503 2120 7732

@Kpaul 

so are you added product store and content to relevert collection?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Kpaul
Tourist
9 0 5

I added a new menu on the homepage as a work around for the missing products and product images.

0 Likes
KetanKumar
Shopify Partner
20503 2120 7732

@Kpaul 

do you mean this section or other?

KetanKumar_0-1624822561065.png

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Kpaul
Tourist
9 0 5

I just checked the site and the problem some how is fixed! All of the correct product images are now showing. I don't what happen but I'm so happy it's fixed. But I'm curious how this happened in the first place.