I have setup a page for users to sign up for my newsletter. But when they enter their email, they're redirected to the Recatcha "I am not a robot" test that appears to be very small on the mobile screen. There doesn't seem to be the same issue on desktop.
Is there a way to fix this?
The Recatcha function still works but makes for a bad experience to capture new customers.
Sorry for facing this issue, it's my pleasure to help us.
Welcome to the Shopify community!
and Thanks for your Good question.
Please share your site URL,
So I will check and provide a solution here.
Thanks for update
your store is password prorect
So if I take off the password protection, they will not have to go through the recatcha?
I consider this a workaround still. I want to keep my site password protected until it's ready to go-live. Until then, I'd like to give my customers the option to sign-up for my newsletter to get notified for when my product is ready for sale.
if possible to share the video further issue?