Reduced Zoom level supply theme

[Milla_Mello]

Hello,

I am using a supply theme and I would like to reduce the zoom level for all my products.

My URL

www.millamello.com

Thanks

Milla

[KetanKumar]

@Milla_Mello 

Welcome to the Shopify community!
and Thanks for your question.

Please share issue images,
So I will check and provide a solution here.

[Milla_Mello]

Hello @KetanKumar 

Please see an example of our images that are with very high zoom.

I want to know how can I see what are the zoom that is used ( default) and if I can reduce because the products seem to be "deformed"

Do you know what are the recommended sizes and pixels to upload a product picture?

Thanks

Milla

[KetanKumar]

@Milla_Mello 

Thanks for update

can you please share this product url?

[Milla_Mello]

Hello @KetanKumar 

Thanks for your attention

The URL for this example is.

The Awakening Earrings – Milla Mello

but all my products are the same issue

Thanks

Milla Mello

[KetanKumar]

@Milla_Mello 

Thanks for all details 

We have checked for this issue in real system and browserstack but it is working ok. In which system configuration or browser you are checking?

if possible to share a video of how to you have to check this issue?

[Milla_Mello]

Hello @KetanKumar 

Thanks for your post.

The problem is that my zoom is too high on all my pictures. I wa

Please see the picture below:

[Milla_Mello]

Hello @KetanKumar 

Thanks for your post. I sent one picture before in my other message.

1.The problem is that my zoom is too high on all my pictures. You can see in the picture before.

You can see also my products (jewels) as "deformed" or blurry.

I need help to slow it down. If it's a problem in the HTML code I'm able to do it.

But I don't know where to go exactly. Do you Know?

2. I see this in Shopify: "On Shopify, you can upload images of up to 4472 x 4472 pixels with a file size of up to 20 MB.

But the website maker typically recommends using 2048 x 2048 pixels for square product photos.

These are high-resolution images that give your store a professional and well-rounded look with great zoom capabilities."

Is it alright? Because if I do like this, my pictures will be square and some cut the landscape or another thing.

3. Do you know which quality exactly do I need to use in my pictures to look great?

Thank you very much.

Milla

[KetanKumar]

@Milla_Mello 

Thanks 

can you please first disable on your zoom in theme setting.

[Milla_Mello]

Hi @KetanKumar 

It is done. The zoom is disable on all my products.

Thanks

Milla