Welcome to the Shopify community!
and Thanks for your Good question.
Please share your site URL,
So I will check and provide a solution here.
Thank you for your prompt reply.
I would like not to share my URL if it's ok with you (I'm bit paranoid other people could steal my product). Maybe just telling you my theme is enough? I'm using the debut theme.
Thank you for your understanding.
sorry for that how can i guide your without url