I am having an issue with the responsiveness of my site when using a mobile.
Currently, the website is not responsive it seems when viewing on a mobile (images shown below) and would like it to be responsive so that it is viewed like the image below. The problem being is that you can zoom out from that view and and it end up like Image 2 and doesn't automatically zoom back in to look like Image 1. Also you can zoom in and have it like Image 3 and doesn't zoom back out to look like Image 1.
Is this something that can easily be done with adding coding to a certain section? Any help would be greatly appreciated - and if coding is left could you please also advise on where this is to be placed please?
IMAGE 2 IMAGE 3
Solved! Go to the solution
Hi there @KPSRainham!
Don here from Shopify. :)
Could you let us know the name of the theme you are currently using in your store?
All themes from our theme store should be fully responsive to screen size and adapt in some way or another to being displayed on mobiles or tablets versus larger screen sizes.
If you can confirm the theme name for us first we can then determine how you would get support for that theme.
Please share your site URL,
So I will check and provide a solution here.
Want to modify or custom changes on store hire me.
If helpful then please Like and Accept Solution.
Skype : bamaniya.sky
Hi again @KPSRainham!
Don from Shopify once again. :)
Thanks for that info!
In this case, you would need to contact the developer of this theme for support with their creation.
If you can't contact them, or they are unable or unwilling to provide support for their theme you can get independent support by hiring a Theme Expert to provide troubleshooting services.
Hopefully, you will be able to contact the developers of this theme who may be in a position to provide support for their product.