Sale price and old price displaying the same

New Member
1 0 0

Hi there!

I was wondering if you could help. We've put some items on sale, but below the prices are the same colour and theres no strike through or anything to distinguish between the 2 prices? 

I've attached a screen shot - does anyone know what may have happened? Or how to fix it? 

Many thanks for any help!

Naomi

Screenshot 2019-07-04 at 13.02.02.png

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Shopify Partner
457 77 85

@KindleHouse 

 

Hi Naomi

Maybe you can provide site url, so we can adjust the styles and send it to you, so you can put it in your css files ?

Author: Hovhannes Sargsyan (aka sarhov).
An individual web developer focused on Shopify development.
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Shopify Staff
Shopify Staff
583 17 47

Hi, @KindleHouse

 

This is Max from the Shopify Team.

 

Are you inputting this new sale price by using the Compare at price field in your admin (on the Product pages)? 

04-15-n13ed-l1u7x

 

How this then shows up in your online store depends on the theme you're using! Which one are you working with at the moment?

 

Cheers,
Max

Max | Social Care @ Shopify
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