Search bar problem

Takhara
Excursionist
31 0 2

Hi,

When I type products into the search bar on my site, it brings up a list of my key words as well as the products. Can anybody tell me why this is happening & what I can do to fix it?

For example if you type in 'chair' or 'cushion cover' into my search bar you'll see what I mean. I'm not entirely sure where these are being pulled from either

www.bajalondon.co.uk

Many Thanks

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24by7themes
Navigator
343 52 58

Hello @Takhara ,
It is searching in all area of website. See below article.
https://help.shopify.com/en/manual/online-store/os/storefront-search

If you want only to search products then please add one line of code in your search form code

<input type="hidden" name="type" value="product">

 

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Hyde
Shopify Staff
Shopify Staff
821 90 147

Hi @Takhara

Hyde here from Shopify.

What I suspect has happened is that you've added several tags to your products. As a result, if you search for a product using a corresponding tag, it might just throw up all the other associated tags in the collection. This is why if I follow your suggestion and type "cushion cover" into the search function all these associated tags are being thrown up:

21-02-0id7h-uwxwt

 

That said I'd like to know what theme it is you're using. Is it a free Shopify theme or a third-party theme? Have you made any edits to the code of your theme? Do you have any apps operating on your collection pages at all?

Looking forward to hearing from you!

All the best, Hyde.

Hyde | Social Care @ Shopify 
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collinsmbaka
Excursionist
29 1 7

Hi @Takhara 

Issues with search can be frustrating and need to be treated with urgency, as search issues can hugely affect your sales.

Following @Hyde instructions can help you understand where the issue is coming from, so you can fix it and avoid it causing future problems in your store.

I will recommend installing a smart search and filter app. You can check this store https://usf-vertical.myshopify.com/ to see how a search and filter app works and how it can improve a store user experience.

Search and Filter Apps offer features like predictive search with autocomplete, relevant suggestions, and matching products, search in multi-languages. It gives you more insight into your customer behaviors and how people search your store and so much more.

If you want to try it out for free with no commitments for 2 weeks, to see how it can improve your sales?

Check out  https://apps.shopify.com/ultimate-search-and-filter-1?surface_detail=sobooster&surface_inter_positio....

Thank you.

 

Collins Mbaka | Support Specialist @ Ultimate Search and Filter

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- Want to see how Ultimate Search and Filter can help grow your sales? Click here to try it out for free.
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