I have an issue with this product : https://gourde-morning.com/products/bouteille-personnalisable
It has 2 variants :
When I am on mobile, everything works OK, each time I change collection and/or variant, the image shown is updated and correspond to the current combination collection + color.
But on desktop, for some reasons, it's not working. If you try to change the collection, the image won't be updated and it will not show the image corresponding to the combination collection + color
Any idea why it doesn't work on desktop as it does on mobile ?
Solved! Go to the solution
I didn't solve it yet :(
I'm still on it.
According to 1st investigations of a friend of mine, the issue is caused by the vendor.min.js
I'm trying to find access to the JS file (not the min.js) but I'm not sure if I can access this file somehow ?
You should talk to the Customisation app people. On mobile the app does not work and theme controls the "mobile" slider which works fine. On desktop, theme tries to control a "desktop slider", but it's not there -- I guess it's replaced by the Customisation app code.
But why the app does not change the image when you change the first option -- this will require a deeper dive :)