Shopify is resizing all my images on my product pages!

Katie_Sciamanna
New Member
2 0 0

Hi there,

On the product page list, not individual listings, shopify is resizing all my images - so squishing them, stretching them or making them all wonky. How do I fix this? It's fine on the homepage and the individual listings. I by no mean know how to code or anything either :(

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Mircea_Piturca
Shopify Partner
1485 42 307

Hi Katie,

Can you please give us a live page to check it out? I can't see it, for example on this collection page the picks looks to have the right ratio: https://www.freethespirit.ca/collections/underwear

Finally—Add variant descriptions to your products
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Jason
Shopify Expert
10272 144 1943

In addition to the link that Mircea is asking for above I'd also suggest that you leave:

  • screen capture(s) of what you're seeing
  • browser name and version that you are using

I also don't see any issue with images beign squished so it's possible that you've fixed this aleady.

I jump on these forums to help and share some insights. Not looking to be hired, and not looking for work.

Don't hand out staff invites or give admin password to forum members unless absolutely needed. In most cases the help you need can be handled without that.


★ http://freakdesign.com.au ★
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Katie_Sciamanna
New Member
2 0 0

Hi guys,

It's only doing it on the Bras page: https://www.freethespirit.ca/collections/bras

Not sure if theres an option to set it as a grid like the rest of the pages, or it just isn't loading right?

I'm on Firefox 43.0.4

 

 

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Mircea_Piturca
Shopify Partner
1485 42 307

That collection is using an alternate template, probably something called listview. A JavaScript function is setting the height of that image to 244px. This is what breaks the image ration.

You can change that image to have the same ratio as the rest or go trough your JS files and see what is placing that style attribute and remove it. You can check also in your theme settings if there is something that reffers to image ratio and dissabel it.

Finally—Add variant descriptions to your products
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prispuddings
Excursionist
26 0 6

Hi there

 

Shopify has done the same for me on my blog posts page and my stockists page, the images have been stretched. How can I correct this?

https://pris-puddings.myshopify.com/pages/stockists

https://pris-puddings.myshopify.com/blogs/breakfast-recipes/choc-peanut-butter-banana-bread

Thanks,

pri

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prispuddings
Excursionist
26 0 6

Our images on the following pages used to look perfect but now are looking stretched, how can I reverse this?

https://pris-puddings.myshopify.com/pages/stockists

https://pris-puddings.myshopify.com/blogs/breakfast-recipes/white-chocolate-raspberry-muffins

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