Side cart checkout button will not link to checkout

Colleen12
Tourist
9 0 3

Hi there,

Our side cart checkout button currently goes to our cart page, not our checkout page and we cannot change it.

Please may someone help?

 

KetanKumar
Shopify Partner
18513 1953 6835

@Colleen12 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
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Colleen12
Tourist
9 0 3

Hi @KetanKumar ,

 

Thanks for coming back to me.

This is our website and shop name.

https://bamboo-and-eco.myshopify.com/

https://ecovibe.co.uk/

 

Many thanks,

Colleen

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KetanKumar
Shopify Partner
18513 1953 6835

@Colleen12 

thanks i have checked its working fine

KetanKumar_0-1621524672752.png

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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Colleen12
Tourist
9 0 3

Hi @KetanKumar ,

It is the side cart pop out that does not link to the checkout page, it goes to the cart page first?

 

Many thasnk,

Colleen

KetanKumar
Shopify Partner
18513 1953 6835

@Colleen12 

yes i have check also it working  fine please share issue images 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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Colleen12
Tourist
9 0 3

I've tried to add a video but it won't let me.

This is the side cart and this is the page it takes me to when I click checkout.

 

 

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Colleen12
Tourist
9 0 3

Screenshot 2021-05-21 at 16.36.26.png

Screenshot 2021-05-21 at 16.36.32.png

  

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KetanKumar
Shopify Partner
18513 1953 6835

@Colleen12 

We have checked for this issue in real system and browserstack but it is working ok. In which system configuration or browser you are checking?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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Colleen12
Tourist
9 0 3

We have tried on both Chrome and Safari, across iMacs, MacBooks and windows.

 

The checkout button only goes to the checkout button if you're on the cart page already however if you're on any other page and you use the side cart, it will always go to the cart page not the checkout page.

 

 

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