Slideshow not working with 'Venture' theme

JLGaustralia
Tourist
5 0 2

Hi there, 

We are using the 'Venture' theme, loaded up a range of images in the 'Slideshow' section in the 'Customize' area of 'Online Store'. 

But once we save the uploads and changes for the slideshow, nothing updates on the preview or on our website. 

Can anyone assist with this?

Thanks

KetanKumar
Shopify Partner
17277 1871 6459

@JLGaustralia 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
0 Likes
JLGaustralia
Tourist
5 0 2

Hi there, 

Thanks, here is our website: https://jaylenosgarage.com.au/

We don't currently have the slideshow going.

Cheers

Evan

 

0 Likes
KetanKumar
Shopify Partner
17277 1871 6459

@JLGaustralia 

thanks for store url sorry but i can't see slideshow at  home page can you please how me 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
0 Likes
JLGaustralia
Tourist
5 0 2

It's not showing because its not working when we have tried using it. 

Do you know why this might be?

Thanks

Evan

0 Likes
JLGaustralia
Tourist
5 0 2

Its now active on the back end but not displaying on the website

0 Likes
KetanKumar
Shopify Partner
17277 1871 6459

@JLGaustralia 

sorry i can't see 

if possible to add me staff account so i will check and fix this issue 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
0 Likes