For some reason the social preview is not working for my store.
I am not getting the link preview when I try to share my store or any of its products. It is working on my other store with similar theme. I have attached screenshots which explain my problem too.
Can someone please help me. Thanks
Hey there, @ChamanGarg
Bo here from Shopify Support!
Thank you for reaching out regarding this. From what I can see, your store has a password page enabled currently. This can oftentimes inhibit the ability of social media to pull in an image. I would recommend reading our guide on choosing a social media image here. We also have this guide on disabling the password page. If disabling the password page does not work you may need to use Facebook's debugger. Enter the home page URL to scrape the page, and wait a few moments for the new image to populate.
Let me know how this goes and if there is anything else I can assist you with, I'm happy to help!
All the Best,