Social Share Image not changing

[pscott1]

Hi,

I am trying to change my social share image, which from the settings in preferences I successfully changed, but when I go to share on facebook it still does not update. I used the facebook sharing debugger and found that the link is still pulling from the old image. How can I fix this?

Thank you

Pierre Scott

[KetanKumar]

Hello, @pscott1 

Welcome to the Shopify community!
and Thanks for your Good question.

Please share your site URL,
So I will check and provide a solution here.

[pscott1]

faithgear.co

[pscott1]

Ketan, did you change something? It is working now.

[KetanKumar]

@pscott1 

nothing so do need any other help?

[pscott1]

I do not need any other help Thank you

[KetanKumar]

@pscott1 

Thanks for update.

[AdrianaFrank]

Hi guys. Can you please advise on what it is that you did in order for Facebook to pick up the change on Shopify backoffice? My store is www.frankwrap.com and I've noticed this issue happening for some time now, even though the image and text have been added from the start.

In the FB Sharing Debugger I'd also get "Warnings that should be fixed":

Inferred Property: The 'og:image' property should be explicitly provided, even if a value can be inferred from other tags.

Missing Properties: The following required properties are missing: og:url, og:type, og:title, og:image, og:description, fb:app_id

Advice on this would be very helpful. Thank you!

Adriana

[zfari]

Nice to see they have waited 3 months and still have not responded. Did you get an answer? Btw, Frankwraps looks cool. I'll reach out to you. 

[AdrianaFrank]

Hi @zfari, 

Thank you for your attention. No, no answer. My issue remains the same. 

Kind regards, 

Adriana