Social Share Image not changing

pscott1
Tourist
12 0 4

Hi,

I am trying to change my social share image, which from the settings in preferences I successfully changed, but when I go to share on facebook it still does not update. I used the facebook sharing debugger and found that the link is still pulling from the old image. How can I fix this?

Thank you

Pierre Scott

KetanKumar
Shopify Partner
17083 1852 6408

Hello, @pscott1 

Welcome to the Shopify community!
and Thanks for your Good question.

Please share your site URL,
So I will check and provide a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
pscott1
Tourist
12 0 4

faithgear.co

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pscott1
Tourist
12 0 4

Ketan, did you change something? It is working now.

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KetanKumar
Shopify Partner
17083 1852 6408

@pscott1 

nothing so do need any other help?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
pscott1
Tourist
12 0 4

I do not need any other help Thank you

KetanKumar
Shopify Partner
17083 1852 6408

@pscott1 

Thanks for update.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Expert | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing

Hi guys. Can you please advise on what it is that you did in order for Facebook to pick up the change on Shopify backoffice? My store is www.frankwrap.com and I've noticed this issue happening for some time now, even though the image and text have been added from the start.

In the FB Sharing Debugger I'd also get "Warnings that should be fixed":

Inferred Property: The 'og:image' property should be explicitly provided, even if a value can be inferred from other tags.
Missing Properties: The following required properties are missing: og:url, og:type, og:title, og:image, og:description, fb:app_id
 
Advice on this would be very helpful. Thank you!
Adriana
zfari
New Member
1 0 0

Nice to see they have waited 3 months and still have not responded. Did you get an answer? Btw, Frankwraps looks cool. I'll reach out to you. 

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Hi @zfari

Thank you for your attention. No, no answer. My issue remains the same. 

Kind regards, 

Adriana

 

 

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