Supply Theme: Products not clickable on mobile site

Solved
MyPaperPanda
Tourist
4 0 0

Hi! My website- www.mypaperpanda.com is having issues when customers are browsing via mobile. Sometimes the menu is unclickable, other times products are unclickable- all the links are having issues. This isn't a connection problem since I've received multiple complaints and I have tried it myself too. Can anyone please tell me the issue?

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g33kgirl
Shopify Partner
223 59 75

Hi @MyPaperPanda, I checked your website. It seems the Privy App is overlapping the product page so the products are not clickable. The best thing you can do is to either contact Privy support and ask them for a solution or remove the app from your store.

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g33kgirl
Shopify Partner
223 59 75

This is an accepted solution.

If you are not using the Privy app on mobile, then you can hide it by adding this code at the end of your themes.scss.css file (Themes -> Edit code -> Assets -> theme.scss.css) :

 

@media (max-width: 575px){
  .CJKJD, #privy-widget {
    display: none;
}
}

 

 

If you found my answer helpful, please LIKE and ACCEPT.
buymeacoffee.com/g33kgirl ☕
If you're not comfortable with code, please modify code files at your own risk.
Do NOT give out your passwords unless absolutely necessary.
MyPaperPanda
Tourist
4 0 0

Thank you so much! Can you please tell me how to go about it? I don't have any developing experience. I still want to use privy, so is there any way this can be fixed?

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