The slideshow and feature collection went white

[pandoraxx]

Hi Guys! I have encountered a problem that the slideshow and feature collection become white.

Can someone help me, please?

[AvidBrio]

@pandoraxx  can you share your store link.

do you make a change to it?

[Hyde]

Hi @pandoraxx,

Hyde here from Shopify.

That is certainly very strange! Before we assume a technical issue, could I ask you to try accessing your store admin:

1. On a different browser
2. In incognito mode
3. On a different device
4. On a different internet connection

...and let me know after trying all that whether the problem still persists. My thinking is: because it's not a platform-wide issue, it is probably a localized problem, related to either your cache and cookies or your internet connection or the device you're using.

I look forward to hearing from you!

All the best, Hyde.