Theme issue

New Member
3 0 0
Hi guys,
I am facing this issue, when I click on the cutomization button then I get this message,

"this feature is not supporting by the new online store design experience developer preview"

Shopify Staff
Shopify Staff
1037 87 116

Hi @niceboy,


Ted here from Shopify, thanks for reaching out to us!


Hmmm... this sounds a bit strange. I have a few questions I'd like to ask to help gather more context. Would you be able to tell me the name of the theme you are using? What changes are you hoping to make? Could you show me exactly the steps you are taking for the error to appear? Have you made any changes to the theme previously or have you installed a new app that might have required some coding changes? 


Thanks a mill,

Ted | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog