Transparent images showing grey background (debut)

rumirei
Tourist
3 0 1

Hellooo,

Untitled.jpg

I'm using debut and every transparent image I upload will show a grey box. Im using transparent png files. When I preview the site and right click download on the image, it comes up with the original png file(no grey box/background).

Please help

dmwwebartisan
Shopify Partner
7368 1746 2332

@rumirei 

Please share your website URL and password if any. I will check and provide a solution here.

Thanks!

If helpful then please Like and Accept Solution | Email: dmw.webartisan@gmail.com | Instagram: @dmw.webartisan
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scottyvalentine
New Member
10 0 0

Hi, 


Was a solution found for this problem?

Thanks

Scott

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justineverett
New Member
2 0 0

I'm having the same issue. Did anyone ever figure this out?

0 Likes
scottyvalentine
New Member
10 0 0

It was an issue in the theme, or a plugin to the theme.  So message whoever published the theme and ask them.

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