Upload images button not working??

RNA939
Visitor
2 0 4

I am just starting out trying to build a site, previously used wix but the upload file button is not responsive. I’m trying under settings and upload files and also I’ve tried on the website editor where you would add your main picture on the homepage. I click the “upload” button but nothing happens. Pop ups not being blocked and also I’ve tried drag and drop with no luck. Any help greatly appreciated!

Replies 11 (11)

KetanKumar
Shopify Partner
36839 3635 11972

@RNA939 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
RNA939
Visitor
2 0 4

I figured it out, safari would not let me but google chrome would. Thanks!

KetanKumar
Shopify Partner
36839 3635 11972

@RNA939 

Thanks for update

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
pdiep
Visitor
1 0 1

Hi RNA939

I am using Google Chrome and it doesn't work.

MaddyMathews
Visitor
1 0 1

Hello! I am trying to upload images onto my website using the Section for Image with Text Overlay. I already have one but am trying to change it. It allows me to select a photo and hit the “add” button but then nothing happens. 

KetanKumar
Shopify Partner
36839 3635 11972

@MaddyMathews 

pleases share issue image and your store url.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Trinket
Visitor
1 0 0

I am having the same problem at the moment. I am also using chrome but when I click upload photos, nothing comes up.

KetanKumar
Shopify Partner
36839 3635 11972

@Trinket 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Grupogomb
Visitor
1 0 2

I'm having the same issue, nothing happens when I click on Add Image, it's a bit frustrating, I'm on Google Chrome and already tried deleting cookies and cache, sandalindas.myshopify.com

KetanKumar
Shopify Partner
36839 3635 11972

@Grupogomb 

some time server update and net issue can you try if any issue please contact shopify support

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing

ohmynaze
Tourist
4 0 0

I too have this problem!  It was all fine, but then I changed computers and now the upload inages link won't work. I click it and nothing happens.