Venture Theme Announcement Bar Missing! Help!

Highlighted
Tourist
4 0 0

Hi,

The announcement bar in my Venture theme shows on the customize theme page but not on preview.

Any ideas why this is or where the code is so that I can check it.

Thanks.

0 Likes
Highlighted
Shopify Staff
Shopify Staff
754 42 155

Hi Nancy!

Katy here from Shopify.  Thanks for reaching out.

That sounds interesting. To test this, could I ask you to toggle the announcements bar on/off within the theme customizer (admin > online store > themes > customize theme) ensuring to click save one you have done so?

It also may be a case of the bar being a similar color to you theme's header. To check on this could you go to the 'Themes settings' section within your customizer and head to colors >  'buttons, links and promotions' bar selecting a different color here to test it out. 

If this does not do the trick, do let me know and I can email you so that we can verify your details and take a closer look. 

Thanks!

Katy

0 Likes
Highlighted
New Member
1 0 0

Hi, I am a new user who has a Venture theme and the same thing just happened to me. I checked all of the suggestions you gave to the first person who queried and it did not solve the problem. I had it for a few weeks until I clicked the x on the bar to see what it did; it made it disappear. Surprise! I went back in custom to add it back on and it shows as still being there. I have tried actually taking it out and adding it again from there but it will not show back up on my live version. Can you help me please?

Sheila Witt

Wittitudes Shoppe USA 

0 Likes
Highlighted

I am having the same issue. Once you click on the "x" it seems to disappear forever...

0 Likes
Highlighted
New Member
3 0 0
Hello,
Did anyone find a solution ?
I'm not used to code, I changed header.liquid to center the logo on my homepage and since then the announcement bar disappeared.

I tried show/not show, colors etc but still no trace of the bar.
Can you help me ? Thks
0 Likes
Highlighted
New Member
1 0 0

Hi,

 

Clear your cookies, that should do the trick....

0 Likes
Highlighted
Shopify Partner
1 0 0

Is there any way to change that behavior so that the next time that visitor comes back to the site the announcement bar shows again?

0 Likes
Highlighted
New Member
13 0 0

Re Announcement bar disappears

Clearing the cache seemed to work as someone suggested but this is kinda dumb.

An average Jane or Joe is not gonna think or know about clearing their cache if they just wanna buy something

Is there a way to prevent this?

0 Likes
Highlighted
New Member
1 0 0

Hi

Venture theme announcement bar is not showing up. but its showing up with the cart notification when the cart is added. please help.

thanks

K

0 Likes