Katy here from Shopify. Thanks for reaching out.
That sounds interesting. To test this, could I ask you to toggle the announcements bar on/off within the theme customizer (admin > online store > themes > customize theme) ensuring to click save one you have done so?
It also may be a case of the bar being a similar color to you theme's header. To check on this could you go to the 'Themes settings' section within your customizer and head to colors > 'buttons, links and promotions' bar selecting a different color here to test it out.
If this does not do the trick, do let me know and I can email you so that we can verify your details and take a closer look.
Hi, I am a new user who has a Venture theme and the same thing just happened to me. I checked all of the suggestions you gave to the first person who queried and it did not solve the problem. I had it for a few weeks until I clicked the x on the bar to see what it did; it made it disappear. Surprise! I went back in custom to add it back on and it shows as still being there. I have tried actually taking it out and adding it again from there but it will not show back up on my live version. Can you help me please?
Wittitudes Shoppe USA