Video does not start on Narrative theme

New Member
15 0 0

Hi, i have a video in the homepage but the button does not work to make it start. Here is the link: hypeover-com.myshopify.com

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Shopify Expert
665 170 199

Hi, @iTsChronus ,

This is Evita from On The Map.

 

For me video works fine.

 

Best,
Evita

On The Map Marketing | Developing custom Shopify Sites & Apps is our thing

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New Member
15 0 0

When I click to the play button , the video doesn't start.Cattura.PNG

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Shopify Expert
665 170 199

For me button isn't even showing up - https://prnt.sc/pdxjrj

On The Map Marketing | Developing custom Shopify Sites & Apps is our thing

- Install our latest app Accessibly - Makes your store accessible for everyone, helps to avoid fines
- Inc 5000 | Shopify Parners | 20+ stores launched | 300+ active clients
- Need help with your Shopify store? Reach out to us!
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New Member
15 0 0

I don't mean the video at the top of the page. I mean the video under the "refer a friend" section.

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Shopify Expert
665 170 199

It works for me: https://vimeo.com/363862770?utm_source=email&utm_medium=vimeo-cliptranscode-201504&utm_campaign=2922...

 

 

On The Map Marketing | Developing custom Shopify Sites & Apps is our thing

- Install our latest app Accessibly - Makes your store accessible for everyone, helps to avoid fines
- Inc 5000 | Shopify Parners | 20+ stores launched | 300+ active clients
- Need help with your Shopify store? Reach out to us!
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