Video not playing on mobile-debutify theme

Domq22
New Member
2 0 0

Hi I can’t figure this out I need help. I used the custom html code to add my video to my homepage, but it is only playing via desktop NOT mobile.  I used different phones and checked WiFi and it doesn’t play . What can I do?

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suyash1
Shopify Partner
2557 273 428

@Domq22 - one reason can be browser version or mobile do not support autoplay, this has happened in past and since browser does not support it, videos do not play.

You are welcome to contact me, my email - suyash.patankar@gmail.com
Free Shopify solutions/tutorials on youtube
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@Domq22 

I can help you and let the video played on mobile and it's free.

Just add my email(love.shopify25@gmail.com) as your staff.

Thank you.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on n.turovskyi@gmail.com regarding any help
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Domq22
New Member
2 0 0

 IS there a way to solve this?

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