Video will not play on Turbo Theme 6.1.2

New Member
1 0 1

I am writing here as a last resort as I am unable to make the video on the Out of the sandbox Turbo theme 6.1.2
I recently updated the theme and preserved all the customizations and also manually changed the customization for the updated version.
However there seems to be a problem in the video section of the theme.
If I add a video to the homepage it plays normally, however if I want to add a video to the product section, it does not play at all.
I have also tried updating a theme without any customizations but the video will not work on it as well.
It would be of great help if this problem could be solved as due to this I am unable to publish my new website.
Also, html5 or YouTube both of the videos will not play at all on the website.
Thank you for your response

Shopify Partner
269 5 18

Hello @veditraisinghan 

Welcome to the Shopify community!

This is Jay from Oakleaf Infoway. I would love to help you with the same.

It will be done by HTML5 or youtube both as per your wish. Let me know your fruitful thoughts.

If you wish to hire me, you can reach me anytime here is my official email Id:



Team, Oakleaf Infoway

Skype: live:.cid.2ca82125d1edaa5f
Email ID: